One of the most frustrating problems with your Viking refrigerator is when the freezer is not working, but the fridge is fine. It can be particularly frustrating when you’ve stocked up on frozen goods only to find them thawed out and ruined. However, there are several potential causes of this issue, many of which can be resolved with some troubleshooting. In this article, we’ll look at some of the most common reasons why your freezer may not be working and provide freezer repair solutions to help you get it back up and running.
Common Issues That Cause Freezer Malfunctions and Their Solutions
Learn about common issues that can cause a freezer not working, but the fridge is fine, such as temperature control problems, dirty condenser coils, damaged door seals, faulty defrost thermostats, and malfunctioning evaporator fans. We provide here step-by-step solutions to help you troubleshoot and fix these issues.
- Check the Temperature Control
The first thing to do when you notice your freezer isn’t working is to check the temperature controls. If the temperature is set too high or too low, this could be causing the issue. The ideal temperature for a freezer is between 0 and 5 degrees Fahrenheit. If the temperature is set too high, it could cause the freezer to stop working. On the other hand, if the temperature is set too low, it could cause the freezer to work overtime and lead to other issues. Do this:
- Locate the temperature control dial inside the refrigerator and set it to the recommended temperature for the freezer.
- Wait a few hours and check if the temperature has dropped to the desired level.
- Clean the Condenser Coils
Dirty or clogged condenser coils are another common cause of a freezer not working. The condenser coils are responsible for removing heat from the refrigerator; if they are dirty or clogged, they won’t be able to do their job properly. Do this:
- Locate the condenser coils behind or underneath the refrigerator and unplug the unit.
- Use a vacuum cleaner or a soft brush to remove dirt or debris from the coils.
- Plug the refrigerator back in and wait a few hours to see if the freezer has started working.
- Inspect the Door Seal
A faulty door seal can also cause the freezer to stop working. If the door seal is damaged or not sealing properly, warm air from the outside can enter the freezer and cause the temperature to rise. Do this:
- Open the freezer and refrigerator doors and inspect the rubber gasket that lines the edges of the doors.
- Check for any damage, cracks or gaps in the seal.
- If there are any issues, replace the seal with a new one.
- Test the Defrost Thermostat
The defrost thermostat is responsible for turning off the compressor and activating the defrost cycle when the temperature in the freezer gets too high. If the defrost thermostat is faulty, it may prevent the compressor from turning on, which can cause the freezer to stop working. Do this:
- Locate the defrost thermostat behind the back panel of the freezer and remove it.
- Use a multimeter to test the thermostat for continuity.
- If the thermostat is faulty, replace it with a new one.
- Check the Evaporator Fan
The evaporator fan circulates air through the freezer and refrigerator, ensuring the temperature is consistent throughout. If the fan is not working, it can cause the freezer to stop working. Do this:
- Locate the evaporator fan inside the freezer and make sure it is running.
- If the fan is not working, try unplugging the refrigerator for a few hours and plugging it back in. This may reset the fan motor.
- If the fan still does not work, replace it with a new one.
If you’ve tried all the above solutions and still your freezer is not working, but the fridge is fine, it may be time to call Viking Appliance Repair Pro, your go-to partner for quality freezer repair near me! Our fully qualified and well-experienced technicians will be able to diagnose the issue and provide the best Viking freezer repair to get your appliance back up and running in no time. Don’t let a broken Viking appliance, such as your Viking freezer, disrupt your daily routine. Contact Viking Appliance Repair Pro today for fast, reliable, affordable repair services. Our expert technicians are here to help you get your appliances up and running again, so you can easily get back to your daily routine. We also offer Viking built-in refrigerator repair, Viking ice maker repair, and Viking wine cellars repair.